Governance

Governance

Our Commitment to

Governance

At The Potters Care Ltd., governance isn’t just a framework—it’s a promise. We operate with integrity, transparency, and a deep commitment to person-centred care. Our governance practices ensure that every decision, every action, and every service reflects the highest standards of quality and accountability.

 

Staffing That Makes a Difference

Our team is the heartbeat of our service. We invest in people who bring compassion, skill, and dedication to every interaction.

Right People, Right Skills:

We employ a sufficient number of staff with the right mix of expertise to meet the diverse needs of our service users.

Qualified & Committed:

Our team includes professionals with recognised health and social care qualifications, ensuring safe and effective support.

Safe & Fair Recruitment:

We follow inclusive recruitment practices that protect the welfare of our service users and promote equal opportunities.

Right People, Right Skills:

From induction to advanced training, we provide continuous learning opportunities tailored to each staff member’s role and growth.

Leadership That Inspires

Effective leadership drives our culture of excellence. We lead with vision, values, and a relentless focus on quality.

Registered Manager:

Our services are led by a qualified, experienced Registered Manager who ensures operational excellence and regulatory compliance.

Positive Culture:

We foster an open, inclusive environment where staff feel supported and service users feel empowered.

Financial Integrity:

We follow sound financial procedures that safeguard the interests of those we support.

Quality Assurance:

Our robust monitoring systems help us maintain high standards and continuously improve our services.

Supervision & Support:

Staff receive regular supervision to enhance performance, wellbeing, and reflective practice.

Accurate Records:

We maintain clear, up-to-date documentation to ensure transparency and continuity of care.